Refund Policy
Our commitment is to customer satisfaction, and we provide the following refund policy with transparency and fairness in mind:
- Refunds for plscall.me calls are eligible within 24 hours of the call being ordered, provided you did not accept the call. If the call has been accepted for over 20s, no refund will be provided.
- Subscription fees for plscall.me are non-refundable to reflect the immediate access to all subscription benefits upon payment. You may cancel your subscription at any time, and no further charges will be incurred from the next billing cycle.
- To initiate a refund, contact our support team at [plscall.me@gmail.com](mailto:plscall.me@gmail.com) with your account details and proof of purchase. Please allow up to 5 business days for the refund to be processed.
- Refunds will be credited back to the original method of payment. If the original method of payment is unavailable, we will work with you to find an alternative refund method.
Terms of Service
By accessing or using the plscall.me service provided by Tepid Innovations Limited, you agree to be bound by the following terms and conditions:
- You will only use plscall.me for personal, non-commercial purposes and not for any illegal activities.
- You understand that the phone calls you receive from the plscall.me AI are for entertainment purposes only and not intended to provide any form of professional advice or services.
- You retain ownership of any personal information you provide during the plscall.me call, but you grant us a license to use it for the purpose of providing and improving our services.
- Neither the reference content used to train the plscall.me AI, nor the generated call content, nor any user input, will be used to train or fine-tune any other AI models.
- We reserve the right to modify, suspend, or terminate the plscall.me service for any reason, without notice, at any time.
- We reserve the right to alter these terms at any time, so please review them frequently.
- Any disputes arising from the use of our services will be resolved through arbitration, and governed by the laws of the jurisdiction in which our company is registered.
Privacy Policy
Your privacy is of utmost importance to us. We are dedicated to protecting the personal information you entrust to us when using plscall.me:
- We collect personal information such as your phone number and payment details when you register for our services.
- Your information is used to process transactions, provide customer support, improve our services, and comply with legal obligations.
- We implement a variety of security measures to maintain the safety of your personal information.
- We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as required by law.
- We comply with the General Data Protection Regulation (GDPR) for users based in the European Union and other applicable data protection laws.
- You have the right to access, correct, or delete your personal data, and we will provide mechanisms for you to exercise these rights.
- None of the data used in our plscall.me service is ever accessible to third parties or used to train AI models.
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